Dutch hospitality runs on surcharges. Sunday work, night hours and public holidays all pay more than a normal hour. The rules come from collective agreements, and every payroll bureau knows them. The problem is not the rules. The problem is counting them by hand from a WhatsApp conversation.
| Surcharge | When it applies | What goes wrong by hand |
|---|---|---|
| Sunday | Hours worked on Sunday | The shift that starts Saturday 23:00 and ends Sunday 02:00 — two of its three hours are Sunday hours, and hand-written rosters usually miss them. |
| Night | Work between 00:00 and 06:00 | Planners argue about which hours count; the answer is the same every time, and only a machine does it consistently. |
| Holiday | Public holidays | Combined with Sunday or night, the stacking gets complicated — and mistakes always cost someone. |
A roster with three Sunday shifts and one overnight is a small spreadsheet. But small spreadsheets repeat every week, and every repetition is a chance to underpay someone — or to overpay and quietly lose money. The Dutch working-hours rules and the surcharge rules are exactly the kind of arithmetic software should own.
See how Rosterly counts it — open the demoRelated: The Dutch working-hours rules, in plain language · Scheduling staff without the phone calls